Who we are and how you can contact us
Uvstuff.com is the commercial name of SC Albacom Biz SRL, a legal entity of Romanian nationality, having its headquarters in Alba Iulia, Str. 88, Alba County with the order number in the Trade Register J1 / 409/2003, unique fiscal registration number RO15432686. In terms of data protection legislation, we have the quality of an operator when we process your personal data.
Since we are always open to your views and to provide you with any further information you may need regarding the processing of your data, we encourage you to contact us by e-mail email@example.com, by post or by courier at Str. 88, Alba Iulia, Alba county - with the mention: to the responsibility of Uvstuff.com Responsible with the data protection.
What personal information we collect from those who visit our site or blog
When ordering or registering on our site, as the case may be, you may be asked to enter your name, e-mail address, phone number, credit card information or other details to help you in your experience.
Generally, we collect your personal data directly from you, so you have control over the type of information you give us. For example, we get information from you as follows:
-When you create a Uvstuff.com account, please send us: your e-mail address, your first and last name;
-If you place an order, you provide us with information such as the product you want, name and surname, delivery address, billing details, payment method, phone number, bank card data, etc.
We do not collect or otherwise process sensitive data included in the General Data Protection Regulation in special categories of personal data. We also do not want to collect or process data of minors who are under the age of 16.
When do we collect information
We collect information when you register on our site, place an order or enter information on our site.
How we use your information and for what purposes
We may use the information that we collect from you when you register, make a purchase, subscribe to our newsletter, respond to a survey or marketing communication, browse the site or use certain other features of the site in the following purposes:
• To customize your experience and allow us to provide the type of content and product offerings you are most interested in;
• Improve our site to better serve you;
• To enable us to better serve you in responding to your Customer Care requests;
• Manage a promotion, a poll, or other site features;
• Ask for evaluations and reviews of services or products;
• Use them for correspondence (live chat, email, or phone).
What are the bases of processing
We will use your personal data for the following purposes:
- To provide Uvstuff.com services for your benefit.
This general purpose may include, as appropriate, the following:
a) Creating and managing your account within the Uvstuff.com platform;
b) Processing of orders, including taking over, validating, dispatching and invoicing;
c) Solving cancellations or problems of any kind related to an order, to the goods or services purchased;
d) Return of the products according to the legal provisions;
e) reimbursement of the value of the products according to the legal provisions;
f) Provide support services, including answering your questions about your orders or the Uvstuff.com goods and services
Processing your data for these purposes is in most cases necessary for the conclusion and execution of a contract between Cartuseria and you. Certain processing underlying these purposes is also required by applicable legislation, including tax and accounting legislation.
- To improve our services
We always want to offer you the best online shopping experience. For this, we may collect and use certain information about your Buyer behavior, we may invite you to fill in satisfaction queries subsequent to the completion of an order or we can conduct, directly or with the help of partners, market research and research.
We underline these activities on our legitimate interest in doing business, always taking care that your fundamental rights and freedoms are not affected.
- For marketing purposes
We want to keep you informed about the best offers for the products / services you are interested in. In this regard, we may send you any type of message (such as: email / SMS / phone / mobile push / webpush / etc.) Containing general and thematic information, information on similar or complementary products you purchased, information on offers and promotions, information regarding the products added to the 'Account / Cart "or the" Account / Favorites "or who have shown interest to purchase and other commercial communications such be market research and opinion polls, and we can display customized recommendations on the website. In order to provide you with information of interest to you, we may use certain data about your buyer's behavior (e.g., products viewed / added to wishlist / purchased) to create a profile. We always ensure that such processing is done with due respect for your rights and freedoms and that decisions made thereon do not have legal effect on you and do not affect you to a significant extent.
In most cases, we prioritize marketing communications on your prior consent. You can revoke and withdraw your consent at any time by:
Changing settings from the client account in the "My alerts" section;
Accessing the unsubscribe link displayed in the messages you receive from us;
Contacting Uvstuff.com using the contact details described above.
In some situations, we can base our marketing activities on our legitimate interest in promoting and developing our commercial activity. In any situation where we use information about you for our legitimate interest, we take care and take all necessary measures to ensure that your fundamental rights and freedoms are not affected. However, you may at any time request us, by the means described above, to stop processing your personal data for marketing purposes, following your request.
- To defend our legitimate interests
There may be situations where we use or transmit information to protect our rights and commercial activity. These may include:
Measures to protect the website and users of the Uvstuff.com platform against cyber-attacks:
Measures to prevent and detect fraud attempts, including the transmission of information to competent public authorities;
Measures to manage various other risks.
The general reason for these types of processing is our legitimate interest in protecting our commercial activity, since it is understood that we are ensuring that all the measures we take guarantee a balance between our interests and your fundamental rights and freedoms.
Also, in some cases, we are working on legal provisions such as the obligation to safeguard the goods and values provided by the applicable legislation in this field.
Data collected and final uses
By using the Uvstuff.com services, the Customer acknowledges that his personal and commercial data (such as surname, forename, e-mail address, statistical information about his activity) are processed for the above-mentioned purposes. The customer has been informed and agrees that in the case of refusal to send certain data, he will not receive certain services.
How long do we keep your personal data
As a general rule, we will store your personal data as long as you have an account on the Uvstuff.com platform. You may request us at any time to delete certain information or account closure and we will respond to these requests, subject to the preservation of certain information, including after the closure of the account, in situations where the applicable law or legitimate interests impose it.
To whom we send your personal data to
As the case may be, we may transmit or provide access to certain personal data of you to the following categories of recipients:
- courier service providers;
- payment / banking service providers;
- Marketing / telemarketing service providers
- market research service providers;
- IT service providers;
- other companies with whom we can develop joint marketing programs for our goods and services.
If we have a legal obligation or if it is necessary to protect our legitimate interest, we can also disclose certain personal data to public authorities.
We ensure that access to your data by third-party private law entities is done in accordance with the legal provisions on data protection and confidentiality of information, based on contracts concluded with them.
How do we protect the security of your personal data
We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures, according to industry standards.
The transmission of your personal data is done using state-of-the-art encryption algorithms and stored on secure servers while ensuring data redundancy.
To make payments we use the services of the payment processor paypal and Bluesnap. Any payment information is encrypted using HTTPS encryption technology
Despite the steps taken to protect your personal data, we would like to draw attention to the fact that the transmission of information via the Internet in general or through other public networks is not completely secure, with the risk that data may be seen and used by third parties unauthorized parts. We cannot be responsible for such vulnerabilities of systems that are not under our control.
Our users must have a real identity that offers their real names and accurate information about themselves. The claim to be someone else or to represent a business in a way that is not true is not allowed. You are not allowed to use someone else's name, image or other personal information to mislead others to believe you are someone other than you or associated with a business or organization when you are not. You may also not use or attempt to use another account or create a membership profile for someone other than you (a real person).
What rights do you have
The General Data Protection Regulation will recognize a series of rights with respect to your personal data. You may request access to your data, correct any mistakes in our files, and / or you may oppose the processing of your personal data. You can also exercise the right to complain to the competent supervisory authority or to address the court. As the case may be, you also have the right to request the deletion of your personal data, the right to restrict your data processing and the right to data portability.
More information about each of these rights can be obtained by consulting the table below.
We take seriously the confidentiality of all records that contain personal data. For this reason, please send us your requests regarding such records using the email address of the Uvstuff.com account. Otherwise, we reserve the right to verify your identity by requesting additional information to confirm your identity.
Response time. We propose to respond to any valid requests within a maximum of one month, unless this is particularly complicated or if you have made more requests, in which case we will respond within a maximum of two months. We'll let you know if we'll need more than a month. We may ask whether you can tell us exactly what you want to receive or what you are worried about. This will help us to act faster and shorten the response time to your request.
Rights of third parties.
We do not have to respect an application if it would adversely affect the rights and freedoms of other individuals.
You can ask us:
to confirm that we process your personal data, to provide you with a copy of these data; to provide you with other information about your personal data, such as what we have, what we use, who we divulge, whether we transfer them abroad, and how we protect them, how long we keep them, what rights you have , how can you make a complaint from where I obtained your data, to the extent that the information has not already been provided by this information.
|You may ask us to rectify or complete your inaccurate or incomplete personal data.
It is possible to try to verify the accuracy of the data before correcting it.
Deleteing your data
You may ask us to delete your personal data, but only if:
they are no longer necessary for the purposes for which they were collected; or you have withdrawn your consent (if the data processing is based on consent); or you have a legal right to oppose you; or they have been illegally processed; or we have a legal obligation to do so.
We have no obligation to comply with your request for the deletion of your personal data if processing of your personal data is required: to comply with a legal obligation; or
for the establishment, exercise or defense of a right in court. There are certain other circumstances in which we are not obliged to respect your request for data deletion, although these two are the most probable circumstances in which we may refuse this request
Please note that before exercising this right, you may download from the Uvstuff.com account and save all documents relating to the orders made by Uvstuff.com, regardless of whether the invoicing was made to you or to another person or entity ( such as: invoices, warranty certificates). If you do not do this before exercising your right of removal, you will lose all these documents and Uvstuff.com will be unable to provide you, as the case may be, because the process of deleting the data, respectively the Uvstuff.com account, with all the data and documents related to it, is an irreversible process.
Restriction of data processing
You may ask us to restrict the processing of personal data, but only if:
their accuracy is contested (see rectification section) to allow us to verify their accuracy; or processing is illegal, but you do not want the data to be deleted; or they are no longer necessary for the purposes for which they were collected, but you need them to find, exercise or defend a right in court; or you have exercised the right to oppose you, and checking whether our rights prevail is underway.
We may continue to use your personal data following a restriction request if:
we have your consent; or to establish, exercise or secure the defense of a right in court; or to protect the rights of Uvstuff.com or any other natural or legal person.
You may ask us to provide your personal data in a structured format that is currently used and can be read automatically, or you may request that it be "ported" directly to another data operator, but in each case only if:
processing is based on your consent or the conclusion or performance of a contract with you; and processing is done by automatic means.
You may oppose at any time, for reasons related to your particular circumstances, the processing of your personal data on our legitimate interest, if you believe that your fundamental rights and freedoms prevail over this interest.
You can also oppose processing of your data at any time for direct marketing purposes (including creating profiles), without invoking any reason, in which case we will terminate this processing as soon as possible.
Making automated decisions
You can ask that you not be the subject of a decision based solely on automatic processing, but only when that decision:
produces legal effects with respect to you; or otherwise affect you to a similar extent and to a significant extent.
This right does not apply if the decision made following automatic decision-making:
we are required to conclude or run a contract with you;
is authorized by law and there are proper safeguards for your rights and freedoms; or is based on your explicit consent.