All orders are processed promptly. It is our goal to ship your order within 1 business days of its receipt.
Generally, depending on your location, we ship via USPS First Class, USPS Priority Mail, by standard international mail, DPD courier or other services.
All shipping charges including duties, (when applicable to overseas locations) are the customer's responsibility. Please allow enough transit time. When ordering for a particular event we recommend that you, (our customer) be at the delivery location to sign for and take possession of the shipment directly from the carrier. We take NO responsibility for lost, stolen or pilfered cartons left at unattended locations. You will be sent tracking information the day your package leaves our warehouse.
PLEASE NOTE: Timely deliveries of product hinges on the carier company keeping to their posted shipping schedules.
Depending on your location packages are dipatched from New York-USA or Romania-Europe.
Feel free to contact us with any questions or concerns most email are answered in a matter of hours.